1) Make sure that the device has started normally and is in AP hotspot mode

  2) For devices with external antennas, please confirm that the antennas have been connected

  3) Confirm that the device is not connected to the network cable, if the network cable is connected, please disconnect it first

  4) If the security prompt pops up during the connection process of the Android phone, please confirm that the authorized system is connected to the hotspot

  5) For Apple mobile phones iOS14 and above, please confirm that the APP is enabled [Local Network] and [Precise Location] Permissions

  6) Please try to restart the device or change other phone connection

  7) If you cannot solve the problem after trying the above methods, please contact the seller for after-sales service

  Note: The AP hotspot is a signal from the camera and cannot be connected to the Internet. Therefore, it is a normal phenomenon for the system prompts "Network unavailable" during the connection to the hotspot