"The device has been bound by another account" is showed when the cloud service plan is bound to the device

2026.05.15

1) The device has been bound by other V380 account, and one device can only be bound by one account. Please confirm whether the device has been bound with another account

2) If you need to change the account binding, please log in to the original binding account to unbind the plan and then rebind the plan

3) If you are sure that the device is not bound to your account, please contact the technician (Email: v380technical@gmail.com)

Previous "The device does not support cloud recording" is displayed when the cloud service plan is bound to the device Next "Incorrect username or password" is showed when the cloud service plan is bound to the device

Back to list

Please select your language

Please enter the verification code