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Email or mobile phone does not receive verification code
2026.05.16

  1) Please try to restart the software and send the verification code again

  2) If you receive the verification code by email, please check whether the email is intercepted (Try to check if it is intercepted in spam)

  3) If none of the above operations can receive the verification code, please contact the technician (Support center)


  Note:

    1) If the account registered with a mobile phone number does not receive the verification code, please ensure that the mobile phone number is still in normal use

    2) If prompted to receive a verification code via WhatsApp, please switch to WhatsApp for verification